Professional ranges, put back to work

Usually not. Continuous clicking after the other burners have lit points at one electrode — cracked ceramic, a wet or greasy cap, or a burner head sitting a fraction proud of its base after a clean. Reseating the cap fixes it more often than any part does. If the spark module itself has gone, that is a bigger job, but it announces itself differently: nothing sparks at all, on any burner.

The food, generally. A probe goes on the middle shelf and stays there through a complete preheat and a hold, because a thermostat that is honest at temperature can still be badly wrong on the way up — and the complaint almost always comes from the way up. Once the probe and the display are compared over a full cycle, the answer is either a calibration offset, a drifting sensor, or genuinely low gas pressure, and those are three very different repairs.

Yes — blower motors, speed controls, baffles, lighting and duct restriction. What we will also tell you is when the hood is not the problem. A tightly sealed rehab with no make-up air path will defeat a perfectly healthy blower, and swapping the motor does not change that. It is worth knowing before you buy a motor.

Logan Square, Wicker Park, North Center and Portage Park sit on one loop, so a call placed in the morning is usually seen before the day is out. We would rather hold you a first slot the following morning than sell you an afternoon window that traffic on the Kennedy is going to eat. Dispatch will tell you which one you are getting when you book, not afterwards.

Usually worth repairing. These were built to be serviced — burners come apart in the hand, the oven sensor and the igniter are consumable parts, and the sheet metal outlasts most of the kitchen around it. Where that stops being true is a cracked cavity or a discontinued board on a rare model, and in that case we say so on the visit rather than quoting you for a repair that only postpones the decision.

The service call is a flat fee covering the visit and the full diagnosis, and it is credited against the repair in full once you approve the work. You get a firm price for parts and labour before anything is ordered or opened further. The published repair bands on the service pages are ranges, not quotes — the quote is the number you are given on the day.

It is common and it is not something to live with. Self-clean runs the cavity far hotter than baking does, which is exactly when a tired hinge spring gives up and when a gasket that was already compressed stops sealing. Both are ordinary parts. What matters is catching it early, because a door that does not seal makes the oven work harder and the next failure more expensive.

On site 8:00 am to 8:00 pm, seven days. Dispatch is a separate line and is answered around the clock — a fault reported at two in the morning is logged with the model and the address and slotted into the next working window, instead of sitting in a voicemail box until somebody plays it back.